Bag never arrived?

Lost Luggage Claim: What Travel Insurance Pays

Airline first or insurer first? See the order to claim, the documents you need, and the per-item limits that cut most lost luggage payouts.

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The short answer

Airlines pay first (Montreal Convention / EU rules cap them around $1,700–$1,900 per passenger for international). Travel insurance fills the gap and adds delay benefits, but never duplicates what the airline already paid.

Per-item limits

Most policies cap individual items at $250–$500 — bad news for electronics. Higher per-item limits or a scheduled rider help.

  • Get airline Property Irregularity Report (PIR) at the airport.
  • Keep all receipts for delay-period purchases.
  • Photograph remaining contents on return.

Frequently asked

How much will I get for a delayed bag?
Travel insurance typically pays $100–$200 per day after 12–24 hours of delay, up to a cap, for essentials.
Are electronics covered if lost?
Yes, but per-item limits often cap them at $500. High-value devices need a scheduled add-on.
How long do I have to claim for lost luggage?
Airlines usually need a report within 7–21 days; most travel insurers want the claim within 30 days of returning home.
Are delayed bags covered?
Many policies pay for essentials after a delay of 12+ hours. Keep every receipt.

Your policy is the only source of truth

Stop guessing. Check your actual policy.

Generic answers don't pay claims. PolicyPal reads your policy wording in seconds and tells you, in one sentence, whether you're covered.

Upload your policy$3 per analysis · $9 for all 4 tools · No subscription